Terms of Service

Please read these terms carefully before using our services or making a purchase.

Last Updated: January 27, 2025

Agreement to Terms

Welcome to MK's. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree with any part of these terms, then you may not access our services. These Terms apply to all visitors, users, and customers of our website and store.

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the new Terms.

Orders and Payments

  • All orders are subject to availability and confirmation of the order price
  • Payment must be made in full before goods are dispatched
  • We accept cash, bank transfers, and digital payment methods
  • Prices are subject to change without notice, but confirmed orders will honor the agreed price
  • We reserve the right to refuse or cancel orders at our discretion

Product Information

  • We strive to ensure all product descriptions and images are accurate
  • Colors may vary slightly due to monitor settings and lighting conditions
  • Product specifications are provided by manufacturers and may be subject to change
  • We are not responsible for minor variations in product appearance or specifications
  • Custom printing and personalized items are made to order and cannot be returned

Returns and Exchanges

  • Items must be returned within 7 days of purchase in original condition
  • Products must be unused, undamaged, and in original packaging
  • Custom or personalized items cannot be returned unless defective
  • Return shipping costs are the responsibility of the customer
  • Refunds will be processed within 5-7 business days after receiving returned items

Limitation of Liability

  • Our liability is limited to the purchase price of the product
  • We are not liable for indirect, incidental, or consequential damages
  • Products are sold 'as is' without warranty beyond manufacturer guarantees
  • We are not responsible for damages caused by misuse of products
  • Our total liability shall not exceed the amount paid for the specific product

Intellectual Property

  • All website content is owned by MK's
  • Product images and descriptions are protected
  • Unauthorized use is strictly prohibited
  • Trademarks and logos are protected property

User Conduct

  • Use our services lawfully and respectfully
  • Provide accurate information when ordering
  • Do not misuse or abuse our services
  • Respect other customers and staff

Shipping & Delivery

  • Delivery times are estimates, not guarantees
  • Risk of loss transfers upon delivery
  • Shipping costs are additional unless stated
  • Accurate delivery address is customer's responsibility

Governing Law

  • Terms governed by laws of Pakistan
  • Disputes resolved in Islamabad courts
  • Severability clause applies
  • English language version prevails

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any point, please contact us and we'll be happy to help.

Acceptance of Terms

By using our website, making a purchase, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our services immediately.